How to Fix Outlook Error 0x800ccc0e? – Cannot Connect to Server

Recently many users have reported that they suddenly can no longer send or receive emails. The most common reason for this issue is the Outlook error 0x800ccc0e which occurs when Outlook cannot connect to the mail server.

So if you are currently struggling with the same issue and urgently you are looking for a solution well then you have come to the right place. In this guide  and as a data expert with over 12 years of experience I will show you how to fix the Outlook error 0x800ccc0e easily using step by step methods and without any single bit of data loss.

Users of Outlook error 0x800ccc0e on Windows 11, Outlook error 0x800ccc0e on Windows 10 and Outlook 365 error 0x800ccc0e are currently affected with this error.

Note: In many cases this alone is enough to resolve your issue that is Outlook error 0x800ccc0e.

What does the Outlook error 0x800ccc0e mean?

The Outlook error 0x800ccc0e generally occurs when Outlook cannot connect to the SMTP or IMAP server and this often happens with:-

• Synchronization issues (for example Outlook error 0x800ccc0e subscribed folders)
• Gmail accounts (Outlook error 0x800ccc0e Gmail)
• And incorrect server or port settings

Common Causes of the Outlook Error 0x800ccc0e

In my experience I will say these are the most common causes behind this error.

• Corrupted PST file
• Incorrect server or port number
• SMTP authentication disabled
• Faulty Outlook add-ins
• Antivirus or firewall blocking the connection
• Unstable internet connection

I will say these issues occur particularly often with Outlook 2019 error 0x800ccc0e and Outlook 2016 error 0x800ccc0e.

Quick Reading: You can also read this if you want to know why Outlook Desktop App Closes Immediately After Opening – Find methods to fix this issues quickly.

How to Fix MS Outlook Error 0x800ccc0e Cannot Connect to Server?

Here, we have mentioned some manual techniques that help users to resolve the error 0x800ccc0e Outlook 2016 IMAP. Let’s explore one by one.

Method 1: Change Port Number

Sometimes you get the error code 0X800CCC0E in Outlook due to incorrect port numbers. So, you can fix the issue by changing the Incoming Server(IMAP) to 143. To do so, follow the below steps:

1. Open Outlook, click on Tools option from the menu bar.
2. Now, click on Account settings >> Email tab & choose the email account.
3. Email account window will be opened. Now click on more settings tab.
4. A new window will be opened. Open internet E-mail settings.
5. Click on the Advanced tab and set Incoming Server port number to 143 (if SSL is enabled) or 993 (if SSL/TLS is enabled). Now, click on the OK button to save the settings.

Method 2: Turn on SMTP authentication

1. Open Outlook.
2. Click File >> click on Account > Account Settings.
3. In the Account Settings Window, click on the E-mail tab.
4. Select an e-mail account and then hit the Change button
5. In the Add Account Window, click on the More Settings button.
6. In the Internet Email Settings Window, click the Outgoing Server tab.
7. Check the “My outgoing server (SMTP) requires the authentication” option.
8. Click OK and restart Outlook application

Method 3: Repair Corrupt File

If the above-mentioned approaches failed to fix the error, then it means that your Personal Folder files are corrupted and damaged. Microsoft provides the inbuilt tool known as Inbox Repair Tool that helps you to repair the minor corruption issues from the file.

In order to repair the corrupt PST file, follow the below steps:

1. First of all, close the Outlook and locate the scanpst.exe.
2. Click on the browse button to insert the corrupt PST file.
3. Now, hit on the Start button to scan the file.
4. If the tool found any errors, click on the Repair button.

Limitation of Inbox Repair Tool

1. This tool is not able to fix your .pst files if they are severely corrupted.
2. The entire procedure is very time-consuming as the scanning completes in 8 several phases.
3. There are high chances of data loss if in case you miss any step.

Method 4: Disable Outlook Add-Ins

You need to desirable the Addins as corrupted add-ins is one of the causes for these errors.

• Start Outlook in Safe Mode (outlook.exe /safe)
• Disable add-ins
• Restart Outlook

Reading Suggestion: If you also want to know about one more Outlook Error Code 0x800c810 well read this to know how to fix this with best manual methods.

What to Do if the Manual Method Failed to Fix the Outlook Error 0x80040115?

As we already mentioned that scanpst.exe will only repair the minor corruption issue. And if it does not work for you then it clearly implies that your PST files are harshly broken. You can check ScanPST.exe Alternative to fix corrupted files.

For immediately repairing of those extremely corrupted .pst files, we introduced a streamlined software know as DataHelp PST Repair Wizard. The tool is the professional software that can easily fix the Outlook error 0x800ccc0e caused due to a highly corrupted data file.

The software provides a quick and advanced scanning mode that performs the deep scan of the Outlook data file. Additionally, it can recover all your permanently deleted contacts, messages, schedule, journals, notes, attachments, calendars, tasks, etc from Outlook 2007, 2010, 2013, 2016, 2019, 2021 and earlier versions.

Moreover, the tool is compatible with Windows 11, 10 (32/ 64 bit) OS and below versions.

Professional solution for fixing Outlook error 0x800ccc0e

For severe damage files I can say the automated solution is the best choice as it is secure and reliable. There are numerous benefits of using professional tool:-

• Repair severely damaged PST files
• Recover deleted data
• Support all versions of Outlook
• Perform a deep scan

Step1: Install & launch the software.

Step 2: Click on the Add File button to insert the corrupt PST files.

Step 3: Now, select a quick or advanced scan option to fix the corruption.

Step 4: When the scanning gets completed, preview the recovered data items.

Step 5: Click on the Export button to access the recovered data in the desired format.

Important Expert Tip

• Never use multiple tools at the same time
• Always save repaired data to a different location
• Create regular backups

I have seen many cases where users caused more damage by taking the wrong steps than the original error did.

Frequently Asked Questions

Q1. Why does Outlook error 0x800ccc0e occur?

Well this error most often occurs due to server issues, incorrect settings or corrupted files.

Q2. Does this error affect Windows 11?

Quite frankly yes it is particularly common with Outlook error 0x800ccc0e on Windows 11 operating system.

Q3. Can Gmail be affected?

Yes definitely Gmail can be affected with incorrect IMAP/SMTP settings (Outlook error 0x800ccc0e Gmail).

Q4. Is the Outlook error 0x800ccc0e error dangerous?

Yes this error is dangerous because you cannot send or receive emails.

Final Verdict

Outlook Error Code 0x800ccc0e is one frequent getting errors that occur while sending or receiving the emails. It will lead to several impacts on the Outlook PST file, if not resolved immediately.

So, in this article, we have mentioned some manual approaches to troubleshoot the Outlook error 0x800ccc0e. However, if the issue still persists in the Outlook then users can opt for the professional software. It is the best and effective way to fix the Outlook error 0x800ccc0e without any hassle.