Datahelp Software does not collect any information without user’s knowledge. We do not save any personal information while users browse the site. However, when a product is downloaded or query is made by the user, the basic information is stored into the confidential database. The information can be used for further communication with the users. The database is under such high security and restricted access that any third party cannot access it.
When the user access the website or avails any product from us, it expresses their grant to have both way communication in future. We can reach to user through emails, posts, newsletters etc. The communication may be in reference to new product promotion related issues including invoices or estimates.
Online Survey / Contest
If the user participates in any online survey or contest conducted by Datahelp Software, the personal information provided by the user is saved into the database. This will be used to notify the winners and award prizes.
When a query is made by the user, the email id is shared with our technical support team. This information helps them to reach the user with the solution for the query made.
Datahelp Software makes sure that complete security is offered during online payment of the products purchased from the website. A secure gateway is used to authenticate and encrypt the credit card details entered.
Policy Update Notification