How to Fix Error “We couldn’t Create The Outlook Data File”?

DataHelp Admin | Modified: 2020-12-03T18:16:46+05:30 | fix-error, Outlook

Microsoft Outlook is the most preferred email client that is being used by many business and individual users. Additionally, it allows users to work with multiple accounts like Exchange, Office 365, Gmail,, etc.

However, sometimes while configuring a new account in Outlook an error message pop up on their screen stated:

“We couldn’t create the Outlook Data File. Make sure the disk you’re saving isn’t full or write-protected and that the file isn’t being used.”

Why user Couldn’t Create the Outlook Data File?

1: When a new feature is added to an application, it’s may lead to “we could not create the Outlook data file”.

2: Any bugs and errors in Outlook may not allow addding any new account in it.

3: The error may also occur due to the “Simplified Account Creation Wizard” which is used to create a new account.

Now, we’ll discuss the different ways to fix the “Outlook error we couldn’t create the Outlook data file” error and help the user work in Outlook with a newly configured email account.

Manual Workaround to Fix “We Couldn’t Create the Outlook Data File” Error

Well, here we have mentioned all the possible solution that helps in fixing this “something went wrong we couldn’t create the Outlook data file” error in Outlook 2019, 2016, 2013, 2010, 2007, 2003, etc.

1: Disable Simplified Account Creation via Registry Editor

You can fix the issue by disabling the “Connect Outlook to Office 365” feature (if connecting an Office 365 account in Outlook) and let the user add an account in a conventional way.

1: Press Windows+R to open Run dialogue box.

2: Type regedit and click OK.

Navigate the path to open the Registry Editor page.

3: Move to the Setup folder & right-click on the right blank pane.

4: Click New ≫ DWORD (32-bit) Value.

5: Enter the name as DisableOffice365SimplifiedAccountCreation and hit Enter.

6: Select & right-click that name and choose the Modify option.

7: In the opened Edit DWORD (32-bit) Value dialogue box, enter value data as 1 and click OK.

In this way, the Simplified Account Creation feature is disabled. Now, you can configure your account in the Outlook application.

2: Ways to Add New Account

I. Using the Manage Profiles option

Follow the steps to add a new account in Outlook by using the Manage Profiles feature.

1: Start the Microsoft Outlook application.

2: Go to File > Manage Profiles option.

3: Click Yes to continue. A Mail Setup dialogue box prompts on the screen, choose Email Accounts option.

4: Click New option to create a new email account.

5: Add the details of the desired account.

6: Now, follow the prompts instructions to complete the process.

II. Using Mail option in Control Panel

Another way to add an account could be done by using Control Panel. Look at the steps:

1: Go to the Control Panel and click the Mail option.

2: The Mail Setup dialogue box gets open. Click the Email Accounts option (continue the same as in the previous method from Step 2).

This is all about the manual techniques that you can choose to get rid of this “we couldn’t create the outlook data file make sure the disk”.

However, if the issue is not resolved by using any of the above mentioned methods then it might be a case of Outlook data file(.pst) corruption. But don’t worry, we also a have solution for that.

Microsoft provides an inbuilt utility named as Scanpst.exe tool that helps in repairing damaged and broken PST files.

Although it is a free solution through which you can rebuild your corrupt PST files but it is not ideal for large-sized and severely corrupted PST files. So, in the next section, we have introduced a better solution that can overcome all these technical issues.

Outlook PST data Repair tool is a proficient tool that helps in fix PST related issues whether the damage, corruption, data loss, etc. The utility is capable to recover deleted data & restore them in PST, EML, MSG, PDF, HTML file formats. In addition, the software maintains the folder hierarchy and keeps the metadata intact.

Summing Up

This brings the end of the article, you have understood why Outlook users get this “We couldn’t create the Outlook data file” error message. Further, we have elaborate on the manual techniques to fix the issue in Outlook 2019, 2016, 2013, 2010, 2007, etc.

In case, if your problem is not fixed by using any of the manual workarounds then there is a possibility of PST file corruption. Therefore, you have opt for the automated tool fix corruption issues.