Most Reliable Methods to Solve the Outlook Error 0x80040115

Published By Ashwani Tiwari

Approved By Anuraag Singh

Published On July 24th, 2020

Reading Time 6 Minutes Reading

“Hi, everyone! I am using Microsoft Outlook 2016 for the past few years. But for the last two days, I have been getting Outlook Error 0x80040115 while sending or receiving an email through MS Outlook 2016.
The error message says – “Sending and receiving reported error (0x80040115). The connection to the Microsoft Exchange Server is unavailable. Outlook must be online or connected to complete this action.”
I have never received this type of error before. Can anyone help me to resolve this error code 0x80040115 Outlook 2016?”

Are you in the same dilemma? Don’t Panic! We’ll help you out by providing you a few tactics to fix the issue. Read the article and get the complete knowledge about the Outlook error 0x80040115 and its root causes.

Microsoft Outlook, despite being a secure and reliable email client application, it is prone to many errors. One such commonly occurring error is “Outlook error 0x80040115 we can’t complete this because we can’t contact the server right now..”

Generally, it occurs when users are trying to send or receive emails in Outlook. The primary reason for getting this error is over-sized PST or improper installation of the Outlook.

Let’s know some more causes in a detailed manner.

Possible Reasons Behind Outlook Error 0x80040115

In this section, you will know why you are facing this error and this will further help you to prevent it from recurrence.

Over-sized Outlook PST : The major cause of this error is when the mailbox data items that have been stored in the personal folder file has exceeded its file size limit.

Inappropriate Outlook Installation : If the Microsoft Outlook application has not been installed correctly in Windows OS, it could lead to this error 0x8004115.

Internal System Conflict : A system that is facing any kind of internal system conflict is prone to experiencing this error.

Exchange Server Issues : If there are issues with your email server, it could lead to the sending of this error code.

Corruption in Outlook PST File : If your Outlook PST file is highly damaged due to virus or malware infection, then it may lead to this Outlook error code 0x80040115.

Manual Methods to Resolve Outlook Error 0x80040115

There are some tips and tricks that help users to troubleshoot the Outlook error 0x80040115 windows 10 and below versions.

1: Flush DNS Cache

You can clean your DNS cache by removing all the information that has gathered up in your system. To clear DNS cache, follow these steps:

Open Windows Command Prompt.
In the search box, type “Command Prompt”.
Right-click the icon that represents command prompt and from the options, choose to “Run as Administrator”.
A prompt will open and type the command as: ipconfig/flushdns,

Once the cache is cleared, you will receive a success confirmation message on your display screen.

2: Run Outlook in Safe Mode

By launching the Outlook in safe mode helps to fix the issue that is caused due to third-party add-ins.

Here’s is how to do it:

Go to your Desktop, Start Screen, Taskbar or Start Menu and click on the Outlook shortcut.
Whilst hold down the “Ctrl” button. Outlook will ask if you wish to start the program in safe mode. Choose “Yes” to confirm.

For Windows 7 or Vista

Go to “Start Menu” > “Search box” and type the following: outlook. exe /safe

For Windows 8

In the search box that appears in the desktop, type the command: outlook.exe /safe

3: Change the Default Profile Settings

Sometimes, the error can be mitigated by changing the settings in your Outlook profile. Follow the steps to change the profile settings.

Open “Control Panel” > “Mail”>>Click on “Show Profiles”
Choose your profile and select the option “Properties”
Select “Email Accounts”
Choose the MS Exchange Server account and click on the “Change”option.
A dialog box with your username and the mailbox server will appear, choose more options.
Go to the Microsoft Exchange box and select the security button.
Check the “Encrypt data between Outlook and Microsoft Exchange” box, hit OK.

4: Uninstall or Disable the Anti-virus

Some antivirus hinders the MS Outlook application, so it’s better to uninstall them. To disable the antivirus from your system, perform the below steps:

Go to the Start menu >>click on the Settings >>then click on the “System”.
Move to the “Apps And Features” section which is located on the left pane.
Now, select the third-party antivirus application that you need to remove.
Click on the “Uninstall” button.
After the program gets eliminated, hit on the Restart button.

5: Use Inbox Repair Tool

Microsoft provides the free inbuilt program known as the scanpst.exe tool. It helps users to repair the minor corruption issues in the Outlook PST file.

Follow these steps to use the tool:

Locate the ScanPST.exe utility and launch the tool.
Click on the “Start” button to start the scanning process.
After the scanning has been completed, select “Repair”.
When the errors get repaired, Restart the computer.

6: Repair Outlook Installation

The last manual trick that you can try is to eliminate the Outlook sending reported error 0x80040115 is to repair the Microsoft Outlook installation.

Note: Make sure to back up your PST files before you perform this method as it may lead to data loss.

Follow the instructions carefully, to perform the task:

First of all close the Outlook application.
Open either “Control panel” or “Settings”, depending on the version of MS and pick the option “Add or Remove Programs”.
Choose “Office installation”. Alternatively, if you are using standalone Outlook, select “Outlook” directly.
Again, depending on what applies in your Outlook version, choose “Change”,“Modify” or “Repair”.
Choose the repair option you desire. Select “Quick Repair” first but if it doesn’t solve the problem, choose the “Online Repair” option.

If all the above manual approaches failed to resolve the MS Outlook error code 0x80040115, then it means that your Outlook PST files are severely corrupted.

So, in order to repair the harshly broken files, you have to use some third-party application.

Get the Professional Solution To Fix Outlook Error 0x80040115

Outlook DataHelp tool for PST Repair is a streamlined software that can easily fix all Outlook related issues including Outlook error 0x80040115. Its quick and advanced scanning mode perform the deep analysis of your .pst files to repair the major corruption issues.

Moreover, it helps you to recover all your permanently deleted contacts, messages, journals, notes, attachments, calendars, tasks, etc from Outlook.

The tool is compatible with all the Outlook versions such as 2003, 2007, 2010, 2013, 2016, 2019.

Final Verdict

Outlook Error 0x80040115 is one frequently getting errors that occur while sending or receiving the emails. This, in turn, will lead to several impacts on the Outlook PST file, if not resolved immediately.

So, in this article, we have mentioned some manual approaches to resolve the Outlook error 0x80040115 in Windows OS. However, if the issue still persists in the Outlook then users can opt for the professional tool.