Outlook Error 0x800ccc1a – Fix Outlook Send/Receive Error
There is a configuration issue if you see a message saying “Your server does not support the connection encryption type you have specified.” Aligning the security settings between Outlook and your mail provider can fix Outlook error 0x800ccc1a. This error stops you from sending emails and prevents you from receiving them too. It is common in the classic version of Outlook, from the 2007 to the 2019 version. Today we look at error 0x800ccc1a and how to repair and prevent it using different methods.
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Outlook Error 0x800ccc1a – User Queries
“I’m using Outlook 2013 and getting an error 0x800ccc1a from Outlook due to this error I am unable to send emails. I can receive emails but not able to send”
“I have received 0x800ccc1a error from Outlook 2010. In this error, I am not able to send & receive emails. In Outlook dialog box it says – Task ‘….@…com’ – Sending’ reported error (0x800ccc1a) : ‘Your server does not support the connection encryption type you have specified. Try changing the encryption method. Contact your mail server administrator or internet service provider (ISP) for additional assistance.’ Suddenly I have received this error from Outlook and now could not send & receive emails from Outlook.”
What Does Outlook Error 0x800ccc1a Mean?
This error happens when Outlook and the mail server cannot agree on a secure handshake. This error means that the server is using a different security protocol, port or a firewall is blocking the path. When trying to connect safely put your email application and server speaking different languages.
Reasons Behind Outlook Error Code 0x800ccc1a?
Generally, Outlook error 0x800ccc1a (your server does not support the connection encryption type you have specified) appear when users are using an SSL (Secure Sockets Layer) type of encrypted connection to send emails. This error also occurs when user antivirus (like Bitdefender) block SSL connection. So, If your antivirus blocks SSL connection, then you have to disable SSL scan in antivirus.
How to Fix Outlook Error 0x800ccc1a?
Now we know there are two primary causes behind this error: first is when ‘This server requires a secure connection SSL’ option is enabled in Outlook, and second is when an antivirus scan & block SSL connection. To fix this error we have to uncheck ‘This server requires a secure connection SSL’.
- Select the Advanced tab, in incoming Server, uncheck “This server requires an encryption connection (SSL)” option.
- Then select OK, then Next, then Finish.
- Now restart Outlook.
These steps also applied in Outlook 2013, 2016, 2019 editions.
Solution 1: Verify Encryption Settings
Start by checking your account’s core security to fix Outlook error 0x800ccc1a and use the steps mentioned below:
- Open Outlook, go to File and then to Account Settings.
- Choose your account and click the Change button.
- Click on More Settings and go to the Advanced tab.
- Check the Incoming and Outgoing encryption types. Instead of turning off SSL try to verify with your provider if they require SSL or TLS and which port matches that choice.
Solution 2: Check Port Numbers
Ensure your port numbers match your security type. A mismatched port and encryption combination is one of the main reasons for Outlook sending error 0x800ccc1a. Double-check these numbers with your provider’s official help page.
Solution 3: Disable Antivirus Email Scanning
Antivirus may be overprotecting your mail and to prevent this you have to temporarily turn off email scanning features and SSL/TLS inspection tools. Restart Outlook to see if it works and if it does then add an exclusion for Outlook in your antivirus settings.
Solution 4: Create a New Outlook Profile
If settings are correct but the error stays then your profile might be broken. Use these
steps to create a new Outlook profile:
- First go to the Control Panel and select Mail.
- Then click on Show Profiles and then Add.
- Finally set up your email in this new profile and restart Outlook using the new profile to see if the encryption error disappears.
Solution 5: Repair Outlook Installation
Use the built-in repair tool if the software is glitching by following these steps:
- Go to Programs in the Control Panel.
- Find Microsoft Office and click Change.
- Choose Quick Repair and if that fails then try the Online Repair.
If the error is caused by corruption inside the Outlook data file (PST) rather than the program itself well at this point repairing the installation may not fully resolve your issue. You should use a Reliable PST Repair Tool at this stage that can help you restore your damaged mailbox data and fix structural errors within the file.
How to Prevent Error 0x800ccc1a in the Future?
Use the following steps to keep your inbox running smoothly without encryption issues:
- First use the ports that are recommended by your email provider.
- Keep Microsoft Office and Windows updated.
- Then avoid changing security settings unless your provider asks you to.
- It may put your data at risk if you leave SSL/TLS disabled permanently.
Frequently Asked Questions
Q1. What is Outlook error 0x800ccc1a?
Ans. It is a security error that happens when the encryption settings of Outlook do not match what the server expects.
Q2. Can you fix error 0x800ccc1a by disabling SSL?
Ans. You should find the correct encryption type as it is not a safe option.
Q3. Why can I receive emails but not send them?
Ans. This means that your IMAP/POP settings are correct but your SMTP port or encryption is wrong.
Q4. Does this error occur in the new Outlook?
Ans. No this error does not occur in the New Outlook as Windows handles these situations automatically.
Conclusion
Bridging the security gap between your application and mail server can help you to fix Outlook error 0x800xxx1a. It is tempting to turn off the security to get things moving but the best solution is to verify your ports and encryption types.
You can solve the Outlook error 0x800ccc1a and keep the communications effective and private by following the methods mentioned above.
If these steps do not work in big business networks then an IT expert may need to check the server itself.
