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How to Fix Outlook Not Showing Old Emails?

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Published By Ashwani Tiwari
Anuraag Singh
Approved By Anuraag Singh
Published On December 5th, 2020
Reading Time 4 Minutes Reading

Is your Outlook not showing old emails? Are you are facing difficulty while searching previous emails in the folder? If yes then read the complete article to know how to fix this problem efficiently?

In this guide, we will provide all the possible solutions that help to troubleshoot “Outlook not showing old emails 2016, 2013, 2010, 2007, 2003 etc.

Before we discuss ways to fix this issue, let’s have a look at the user query that we have taken from one of the forum sites.

“Hi, everyone! I have been using Outlook 2016 for the past couple of years. But from the past few days, I am experiencing that my Old emails keep disappearing. When I tried to view my old emails through the search feature, but it did not show anything. Can anyone provide me a solution on how to fix Outlook 2016 not showing emails older than 2 weeks?”

Well, this issue is common to most of the users working on the Outlook application. Let’s know all those factors that may lead to this problem.

Possible Reasons Behind “Outlook Not Displaying Old Emails” Issue

There are many reasons due to which this “Outlook inbox not showing old emails” error may occur. Some of them are listed below:

  1. Poor or Unstable Internet connection.
  2. Synchronization problems due to power supply, conflicts in programs, etc.
  3. Filter in Outlook folder View Settings.
  4. Over-sized PST file.
  5. Corrupt PST file.

Methods to Fix Outlook Not Showing Old Emails 2016, 2013, 2010, 2007

Below are some simple and feasible solutions that may help you in resolving the issue.

1: Check your internet connection

First, make sure that you are connected to the internet. Once you have confirmed your connection, search the old emails by using search option of your Outlook account.

2: Check Default View Settings

Another way to resolve the “Outlook not showing old emails in folder” issue is to check for any filter application in the default View Settings of the Outlook folders. This can be done by following the below set of instructions to check out for any filters on the Outlook folders view settings.

  1. Open Microsoft Outlook application.
  2. On the Outlook ribbon, click on the View tab.
  3. Under the View tab, select the option Current View and then click on Customize Current View.
  4. Move to the Filter option and then click on the Clear All option to clear all the applied filters.

If the issue persists, try to reset the current view and check if all the email appears. Follow the steps to do so, click on View > View Settings > Reset Current View.

3: Re-add Outlook account/ Import Old Emails from Backup

If the issue is not fixed by using any of the above methods then you can try the below methods to fix the Outlook not showing old emails.

I. Export Outlook PST file

  1. Start the Microsoft Outlook.
  2. Navigate to File >> Open & Export >> Import/ Export.
  3. Select Export to a File >> Click Next >> Select Outlook Data File (.pst).
  4. Select the folder from which you wish to export. Click Next.
  5. Browse to ‘Save exported file as’.
  6. Click Finish.
  7. Click Add >> Select create a new profile.
  8. Now, configure the new account using an email address and password.

II. Import Old Email

  1. Open the new Outlook account.
  2. Go to File >> select Open & Export >> Click Import/ Export option.
  3. Select Import from another program or file. Hit Next.
  4. Select Outlook Data file (.pst).
  5. Click Next and select Browse to Find PST file on the location you saved it.

Now, wait for some time to finish the syncing process. After completion, you will prompt a message stated “All folders are up to date. The process is complete.”

If the above-mentioned methods fixed the issue perfectly then it is well and good. But if the issue is not resolved then you have to opt for some trusted third-party tool.

So, here, we have mentioned a powerful tool that can repair the extremely corrupt file. PST Repair is specially designed in a well-structured manner that deals with PST file corruption issues. It provides a Quick & Advance Scanning mode to repair both minor and major corruption problems.

Final Verdict

If your are experiencing that your old emails are not displaying in your Outlook account, then this article provide the solution of this problem. We have discussed some manual workarounds that can resolve the “Outlook not showing old emails” 2016, 2013, 2010, 2007, 2003. However, An efficient automated tool is also introduced for resolving all issues with Outlook PST files.