How to Fix Error Code 0x8000ffff Outlook Efficiently?

admin | Modified: 2020-10-17T20:22:57+05:30 | fix-error, How to, Outlook

Have you ever been in the situation where all of a sudden your Outlook 2016 stops working and you receive an error code 0x8000ffff Outlook? Have no idea what to do? Then don’t worry and read this blog to get the manual resolutions to fix the Microsoft Outlook error code 0x8000ffff. Also, explore the automated way to resolve the error in efficient manner.

Before we proceed towards its resolution, let’s know the reasons for getting this error code.

What are the Causes Behind the Outlook Error 0x8000ffff?

Generally, it occurs when you try to add a data file in Outlook 2016 by opening the Mail applet in Control Panel. You may receive this error message in Outlook “An unknown error occurred error code 0x8000ffff”.

Manual Workarounds to Fix Error Code 0x8000ffff Outlook

Here are the manual ways that may help you fix the Outlook 2016 unknown error 0x8000ffff:

Method 1: Add the Outlook Data File (PST)

To troubleshoot this issue, add the data file in Account Settings in Outlook 2016 by performing these steps.

  1. Open Outlook 2016, click the File tab.
  2. In the screen that appears, click Account Settings > Account Settings.
  3. The Account Settings window gets displayed. From the Data Files tab, click Add.
  4. Now, specify the data file name and hit OK.
  5. Once the data file gets added, click Close to exit the Account Settings window.

If you cannot access Outlook, try the next resolution.

Method 2: Create a new Outlook profile

Another way that you can try to mitigate the Microsoft Outlook unknown error 0x8000ffff is by creating a new profile in Outlook. Look at the steps required to do the same.

  1. Close your Outlook application.
  2. Open Control Panel, and click Mail.
  3. Choose Show Profiles from the Mail Setup dialog box.
  4. Click Add to add a new Outlook profile in the Mail dialog box.
  5. Enter profile name in the New Profile dialog box and hit OK.
  6. In Add Account window, enter the E-mail account details for the profile you have created. Click Next.
  7. Follow the prompts on screen and Finish the process.
  8. From the Mail dialog box, select the profile you have just created from the dropdown menu. Click OK.

Restart the Outlook application and check whether the issue is resolved or not. If not then jump to the next approach.

Method 3: Run the Inbox Repair Tool

If none of the above approaches helps to fix the Outlook error code 0x8000ffff, run the scanpst.exe tool. It is inbuilt that diagnoses corruption errors in the PST file. Here are the steps to do so:

  1. First, close the Outlook.
  2. Find the ScanPST.exe on your computer.
  3. Once found, double-click ScanPST.exe.
  4. Browse the PST file that you need to repair.
  5. Once you’ve selected the file, click the Start to initiate the repair process.
  6. After completion of the repair process, launch Outlook and create a new PST in your profile.
  7. At last, drag and drop the recovered mail items (present in a ‘Lost and Found’ folder) to the new PST file.

Note: The above mentioned tool will only fix the minor corruption issues in the Outlook PST file. To repair the highly corrupted PST file you need to use the trusted third party tool.

Repair the Broken PST Files by Using Advanced Tool

You can use the DataHelp tool to repair corrupted PST file. The software deal with complex corruption and broken problems associated with Outlook database PST files. Moreover, the utility can even retrieve your deleted data and store them in the formats such as EML, MSG, PST, PDF, and HTML. The software supports the Microsoft Outlook versions 2019, 2016, 2013, 2010, 2007, 2003, 2002 & 2000.


In this blog, we have explained the reason for getting Outlook error code 0x8000ffff and different methods to fix the error. The manual methods are failed to fix the error if your PST files are damaged whereas the automated tool will quickly resolve the error.