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Outlook Contacts not Syncing with Skype for Business – Solved

Summary: If you are facing issues like Outlook contacts not syncing with Skype for business, you can use the following techniques to help you migrate the contact list.

When we talk of desktop-based email clients, MS Outlook is the priority of many users for its advanced features. It is capable of managing emails, calendars, contacts, etc., and offers an easy-to-use interface.

Even after being so versatile, users prefer using Skype for features that Outlook does not offer. Skype has a well-established name for itself in the video call domain that is popular in the business world. In this blog, we are going to discuss how you can sync contacts across these two platforms if you are facing problems.

Outlook contacts not syncing with Skype for business – Manual Trick

If your contact list is not syncing, you can use the following manual method step by step.

Part 1: Export Contacts to vCard

  1. Launch Outlook and click on File
  2. Click on Open & Export.
  3. Now, choose Import/Export.
  4. Tap on Export to a File > Next.
  5. Choose CSV format and choose Next.
  6. Select the Contacts folder.
  7. Browse a destination to save it.
  8. Map the custom fields of the contacts.

Part 2: Convert To WAB Format

  1. In the Windows Search Bar, search Contacts.
  2. A screen will pop up, click on Import.
  3. Choose CSV format and choose Next.
  4. Search for the file to export & choose Import.
  5. Then, click on Next and then Finish.

Part 3: Export to vCard

  1. Click on Export from the same screen.
  2. Choose vCard and tap on Export.
  3. Browse a location to store the exported files.
  4. Select the Finish button.

Part 4: Import to Skype

  1. Launch Skype and enter the credentials.
  2. Tap on Contacts and choose Advanced.
  3. Choose the “Restore Contacts from File” option.
  4. Search for the vCard file you exported.
  5. Contacts will be synced with Skype.

Outlook contacts not syncing with Skype for business – Automatic Solution

We have discussed the manual solution to help you sync the contacts between the platforms. The above-mentioned method is very tricky, requires you to be smart with technology, and has a lot of time on your hands. Since you are supposed to convert data in various formats, the possibility of losing your Outlook contacts increases manifolds.

To avoid all of this confusion and apply a smarter yet efficient way, you must opt for the SysTools vCard Export tool. This tool requires you to simply load Outlook contacts in it and convert it directly into the vCard format which is readily accepted by Skype. This simple solution helps in resolving situations such as Outlook contacts not syncing with Skype for business. Here are some of its key features:

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  • Sync multiple Outlook contacts with Skype in a single attempt.
  • Can sync all details and attributes of the contacts.
  • Supports Outlook 2019, 2016, 2013, 2010, 2007, and other versions.
  • Compatible with the orphan, damaged, password-protected Outlook contacts.
  • Automatically maps the custom fields of Outlook contacts with Skype.

Note: Sync Microsoft Outlook Contacts to iPhone


You can now stop stressing about the Outlook contacts not syncing with Skype for the business issue. We have provided a detailed strategy in the above sections that will prove to be your savior. You can easily sync the contacts from Outlook email client with Skype in a safe environment using the SysTools vCard Export tool recommended.