Resolve “Outlook for Mac Not Syncing With Exchange Server” in Easy Way

Summary: In this guide, you will know the reasons why Outlook for mac not syncing with Exchange Server issue occur. Additionally, we will provide you a step-by-step guide to fix this issue in Outlook 2019, 2016, 2019.

Generally, Mac Outlook not syncing with Exchange Server issue occurs when Outlook’s connection with the Exchange Server is disrupted or the Outlook database is corrupted. Besides this, there are many reasons due to which users get these Outlook Mac sync errors. Let’s have a quick glance at those factors.

What Cause “Outlook for Mac Not Syncing with Exchange Server” Issue?

1: Mac Outlook is running in offline mode.

2: Connectivity issue between Outlook and Exchange Server.

3: Misconfigured setting in Mac Outlook.

4: Missing updates for Outlook for Mac.

Tip: If you want to convert their Outlook’s OLM data items such as emails, attachments, contacts, etc. into a PST file. Then it is recommended to use OLM to PST Converter. This software supports the OLM file of Outlook for Mac 2011, 2016, 2019 all editions. With the help of this tool, you can easily import Mac Outlook data to Windows Outlook importable format. Additionally, the utility is capable to maintain folder hierarchy and data integrity.

Now, let’s find out all the possible solutions to troubleshoot this issue.

Manual Tricks to Fix “Outlook Mac Not Syncing with Exchange Server”

Well, here is the different methods to resolve the “Outlook mac not syncing with Exchange Server” issue in Outlook 2019, 2016, 2011.

Method 1: Disable the “Work Offline” Mode

First of all, check if Outlook is running in offline mode. Follow the steps to do the same:

1. Open the Outlook.
2. Go to the File menu & check if “Work Offline” is enabled. If it’s enabled, click it to disable.

By doing this, will resolve the “Outlook for Mac not connecting to Exchange Server” error.

Method 2: Check Mac Outlook is Connected to Exchange Server

Ensure to have a stable connection between Mac Outlook with the Exchange Server to perform synchronization. To verify the connectivity, follow these steps:

1. Open Outlook.
2. Under Tools ribbon, click Accounts and find the Exchange account in the left pane.
3. If the indicator icon along the account is orange, there is some problem with the Exchange connection.
4. Contact your Exchange server admin to re-establish the connection.

Method 3: Update Outlook for Mac

If you’re facing problems Mac Outlook not connecting to Exchange Server, the application might be missing critical updates. To update the application, follow these steps:

1. Launch Outlook program.
2. Go to Help > Check for Updates.
3. In the Microsoft AutoUpdate wizard, select “Automatically”.
4. Also, select an appropriate option in Check for Updates section.
5. Click the checkbox for Updates button to download and install the latest updates.

Method 4: Rebuild Outlook for Mac File ( For 2011 Version)

Sometimes if there is a problem with the database of Outlook for Mac, then you may experience the issue of “Mac outlook 2011 not syncing with Exchange Server”.

Note: Make sure your system has enough free space to store the backup file.

1. Close Outlook for Mac and other Microsoft Office applications.
2. Locate Microsoft Database Utility. Its default location is Applications/Microsoft Office 2011/Office.
3. Launch the program and select the identity of the database that you want to rebuild.
4. Now, click the Rebuild option.

Note: This method is applicable to Outlook for Mac 2011 only. In latest versions of Outlook for Mac, you can’t manually repair the Outlook database as the updates are performed automatically.

Method 5: Clear Cache Files from Outlook Mac

When the synchronization process is interrupted between the Exchange Server and Outlook for Mac. It means that the local system’s cache may have incomplete files. In that situations, it is advised to clear the cache file to fix the Outlook for Mac sync errors. Follow the steps to do the same:

1. Launch MS Outlook application.
2. Open the folder list from the left-side panel in Outlook’s main interface.
3. Right-click the folder which is creating the problem.
4. Select Properties under the General tab.
5. Click Empty Cache, and then click OK.

It’s Time To Verge

If you are a Mac Outlook users and facing the “Outlook for Mac not syncing with Exchange Server” issue. Then this blog resolve all your problem, as we have covered all the possible solutions to fix the issue.